HelpMe! WordPress Support
We all need a little help sometimes.
We understand wanting to save money by building your own website. As with everything, there comes a time when you need to reach out for help.
That’s where HelpMe! comes in.
How can HelpMe! help you?
HelpMe! is just the ticket for help acquiring a domain, getting your domain connected to your host, moving to a new host, or pointing a new domain to an existing host.
No matter if you are migrating to a new host, trying to connect via SFTP, or establish an SSL certficate on your website, HelpMe! makes it easy.
Plug-ins are great for extending the functionality of our websites, but they can all wreck havoc. When a plugin leaves you unplugging your hair, HelpMe! can help.
HelpMe! can help you get third party services like analytics tools, CRMs, bulk email, payment gateways, and other services connected to your website.
Training (Coming Soon!)
We will offer lessons on how to build a website with WordPress and Divi. Look forward to training sessions and online courses!
Book your HelpMe! Session
HelpMe! WordPress Support
How to schedule your initial session.
- Begin by selecting the day and time you would like to meet.
- Next, complete our form requesting basic information.
- Pay for your HelpMe!
How much does it cost?
A HelpMe! session is $85/hour. Your first session is 90 minutes, but you only pay for one hour. We use the extra time to learn about the problem and work through any Zoom connection issues.
How do I book a HelpMe?
We offer a very simple way to schedule a HelpMe!.
Our easy to use booking tool will allow you to select the date and time and lets you pay for the session.
Once your HelpMe! is booked, we will contact you on the day you schedule.
How do I pay for HelpMe?
We use Stripe for secure credit card processing. This prevents us from storing any of your card data on our website. Because Stripe converts your credit card number into a random string of characters, we never have access to your credit card from our Stripe account.
What if we don't finish in an hour?
We make this easy. You have several options:
- At the end of each session, you receive an email with a link to schedule another session. Or…
- We can keep working through to completion. You will be invoiced for all time worked after the first hour (rounded up to the full hour). Or…
- Finally, we can schedule more sessions as you require (think training). We will then invoice you prior to the session.
Is my HelpMe! refundable?
You can always reschedule your HelpMe!. If you don’t need it when you book it, consider it a credit that can be used for a time when you need our help.
Further, if you choose to have us build your website, or you purchase a WordPress Care Plan, the cost of your HelpMe! will go toward the cost of your website or plan.
Do I need to give you my website login?
Oh gosh, no! We never ask you for your website’s admin username or password. (you should never give anyone this information).
If we need access to the website during the session, we will request permission to control your mouse from within Zoom. You can always stop sharing your mouse during the session.