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DIY Website Builder or Hire a Professional?

Small business owners have a lot to do. (We know – we are small business owners ourselves!) One of the many things that they have to consider is – do you use a DIY Website Builder to build your website yourself? Or do you hire a professional? We will provide you with the information to help you make an informed decision and some tips for hiring a professional should you decide to go that route.

What is a DIY Website Builder?

DIY Website builder platforms provide users with a set of themes or website template options from which to choose. Once selected, the user is presented with a drag and drop interface which allows the user to build the website by adding blocks for text, images, video and more. After the blocks are added, content such as text or images can be placed into the blocks. Formatting of fonts, color palette and layout can be customized based on those built into the theme or website template.

Choosing a DIY Website Builder

There are a lot of DIY website builder options out there now. A LOT. And it can be a bit overwhelming for a business owner to try to decide which one is best for their business. The most popular are Wix, Squarespace, Shopify and Weebly, but it seems like every where you turn, other services like email platforms are adding website builder functionality. We have used all of the above plus the MailChimp DIY website builder and can honestly say that none of them is a one size fits all.

It is strongly suggest that if you decide to go this route, read through the features thoroughly then try out more than one using the free trial period. We find that demo videos are a great way to get an overall idea of an interface, but you really do not get an understanding until you dig in and actually begin working on the platform.

DIY Website Builder or Hire a Professional?

Someone who designs websites for a living understands how to use space, imagery, color, and typography together to elicit emotion, capture attention, and most importantly, help win business. Professionals use a number of tools to make sure that your website is built to accessibility, that your website loads fast and has strong SEO (search engine optimization). While you may be concerned about the cost of hiring a professional, you may find it more cost effective in the long run. Using a DIY website builder will likely take time away from other important tasks needed for running your business. In addition to taking this mammoth task off your shoulders, a professional will be able to streamline the process by providing you with insights on best practices and knowledge from years of experience.

76% of business owners fill three to six employee roles in any given day.

– eVoice

Website Designer or Developer?

You may have heard the terms website designer and website developer and wondered- are they the same? Different? Interchangeable? We can help sort that out for you. First, there are professionals who do one, or both. A website designer is generally used for someone who is responsible for the look and feel of the website. This person will work with the business owner and create the layout, the color palette and the font selection. Those who build websites for clients on the DIY website builder platforms are considered website designers if they are not doing much in the way of coding. A website designer who does design only, then hands the design to a website developer. A website developer is someone who builds the website on a platform where coding may be involved. This part can be very technical, depending on the platform used to build the website.

What to Expect By Hiring a Professional

We will assume for this example that you are considering hiring a firm like Trivessa that provides both website design and development. After our initial consultation with a potential client, we issue a proposal outlining the work to be done and the website services included. It will include a cost estimate noting any exclusions, such as photography or photo re-touching. Once the client agrees to the terms of the proposal, a Scope of Work is submitted outlining in greater detail the exact work to be done and estimated time to design and build the site. There will also be a payment schedule in writing. (More on that in a moment.) The Scope of Work has a contract attached outlining limits on liability, non-disclosure and confidentiality.

A discovery call is scheduled after the contract is signed. This is step in the discussion where we have a further discussion what you envision for your website, a discussion of other websites that you like (or don’t like) and any additional details.

Next we provide a list of deliverables. These are the items we need from you to design and build your website. They will include things like your logo, images, website copy, and a color palette (if you already have one). We will provide a more detailed project timeline attached to the deliverables. This is very important – because if a client is not able to provide the deliverables by the due dates, the project cannot move forward according to the project timeline. In some cases, this may result in a project getting moved back in the queue if other subsequent projects are already scheduled.

While we await deliverables from the client, work is underway on our end to begin mapping out the website.

Also read: The Importance of SSL

What Was That About The Payment Schedule?

There are horror stories about business owners that have paid for their entire website build upfront before any work starts. We can say right here that this is a big red flag. Website projects should be billed based on milestones as agreed in writing. You would not pay a contractor the entire amount of a remodeling job upfront before any work begins, would you? (We hope not. A contractor asking you to do so is illegal in many states!) We bill in milestones. To give you an example, for WordPress sites, we bill one-third at signing of the contract, one-third when the site goes to the staging site and the final third when the site goes live.

39% of small business owners said they work more than 60 hours a week.

– Gallup

So DIY Website Builder or Website Professional?

There are a number of factors to consider. Of them, the two biggest are your time and technical ability. Drag and drop site builders are marketed as simple ways to add images and text to create a website. Unfortunately, the final result may not look like the website template in which you started. Business owners frequently start on a website, but then abandon the process midway due to frustration. Or, they find that after watching tutorials and reading instructions, it takes more time than they thought it would. Business owners wear so many hats. Webmaster does not need to be one of them.

Need Help With Your New Or Existing Website?

If you are building a new website or re-designing your existing website, we have two options for you:

Those who want to DIY

Do you enjoy using a DIY website builder? Do you get stuck or run into an issue you can’t resolve? Or do you feel like the site you’re building doesn’t look like the site you want? Then access our as-needed HelpMe! service. We can assist you with using the website template you already have. There is no commitment. No retainer. Just help.

Those who need their website…done.

Building a website takes time, effort and quite a learning curve. Have you decided that a DIY website builder is not your time and effort? You just want your website up and running? Then consider our full-service website design and development to take that job off your plate. Hiring a professional leaves you to focus on all the other details of growing your business.

We are here to help!

We work with small businesses that need help with building a new website or updating an existing website. Does your website have out-dated design, slow loading time, or lack of modern website features? We can help! We do website design and development, WordPress Care Plans, and as-needed support with our HelpMe! service.

In addition to the resources in this blog, we have a number of free resources. First is our downloadable eBook with the essentials for every small business website. Next, we we offer a free WordPress website audit. It is a $199 value that we offer small business owners for FREE! Finally, we provide a free no obligation consultation. Send us an email or schedule a time directly on our calendar. We look forward to assisting you!

Sources: eVoice, Gallup

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